Distance Sales Contract

This Agreement is signed between the following parties under the terms and conditions set forth below.

A. ‘BUYER’ (hereinafter referred to as “BUYER”)

NAME-SURNAME:

ADDRESS:

B. ‘SELLER’ (hereinafter referred to as “SELLER”)

NAME-SURNAME:

ADDRESS:

By accepting this Agreement, the BUYER acknowledges that upon confirming the order, they will be obligated to pay the order price and any additional fees specified, such as shipping and taxes, and that they have been informed of this obligation.

In the application and interpretation of this Agreement, the terms listed below shall refer to the written explanations they contain.

MINISTER: The Minister of Economy and Trade,

MINISTRY: The Ministry of Economy and Trade,

LAW: Law No. 6502 on Consumer Protection,

REGULATION: Regulation on Distance Contracts (Official Gazette: November 27, 2014/29188)

SERVICE: The subject of any consumer transaction other than the provision of goods made or promised for a fee or benefit,

SELLER: A company that offers goods to consumers within the scope of its commercial or professional activities, or acts on behalf of or on behalf of those offering goods,

BUYER: A natural or legal person who acquires, uses, or benefits from a good or service for non-commercial or non-professional purposes,

WEBSITE: The SELLER's website,

ORDERER: A natural or legal person who requests a good or service through the SELLER's website,

PARTIES: SELLER and BUYER,

CONTRACT This agreement between the SELLER and the BUYER.

GOODS: This agreement refers to the movable goods and software, audio, video, and similar intangible goods prepared for use in an electronic environment.

This agreement governs the rights and obligations of the parties, in accordance with the provisions of Consumer Protection Law No. 6502 and the Regulation on Distance Contracts, regarding the sale and delivery of the product, the specifications and sales price of which are specified below, which the BUYER ordered electronically through the SELLER's website.

The prices listed and announced on the website are the sales prices. The advertised prices and promises are valid until updated or changed. Prices advertised periodically are valid until the end of the specified period.

Title

Address

Phone

Fax

Email

Delivery Address

Phone

Fax

Email/Username

Name/Surname/Title

Address

Phone

Fax

Email/Username

1. The basic features (type, quantity, brand/model, color, number) of the goods/products/services are published on the SELLER's website. If the seller has organized a campaign, you can review the basic features of the relevant product during the campaign period. They are valid until the campaign date.

7.2. The prices listed and announced on the website are the sales prices. The advertised prices and promises are valid until updated or changed. Prices advertised for a limited period are valid until the end of the specified period.

7.3. The sales price of the goods or services subject to this contract, inclusive of all taxes, is shown below.

Product Description

Quantity

Unit Price

Subtotal (VAT Included)

Shipping Amount Total:

Payment Method and Schedule

Delivery Address

Delivery Person

Invoice Address

Order Date

Delivery Date

Delivery Method

7.4. The shipping fee, which is the cost of shipping the product, will be paid by the BUYER.

7.5. If the BUYER cancels the order after the SELLER ships it and/or chooses to pick it up from the store, they are responsible for paying half of the shipping fee.

Name/Surname/Title

Address

Phone

Fax

Email/Username

Invoice Delivery: The invoice will be delivered along with the order to the billing address during order delivery.

9.1. The BUYER acknowledges, declares, and undertakes to have read and been informed of the basic characteristics, sales price, payment method, and preliminary delivery information regarding the product subject to the contract on the SELLER's website, and to have provided the necessary confirmation electronically. By electronically confirming the Preliminary Information, the BUYER acknowledges, declares, and undertakes to have obtained the address to be provided to the BUYER by the SELLER before the distance sales contract is established, the basic characteristics of the ordered products, the price of the products, including taxes, and payment and delivery information, all of which are accurate and complete.

9.2. Each product subject to the contract will be delivered to the BUYER or the person and/or organization at the address specified by the BUYER within the period specified in the preliminary information section on the website, depending on the distance from the BUYER's residence, and not exceeding the legal period of 30 days. If the product cannot be delivered to the BUYER within this period, the BUYER reserves the right to terminate the contract.

9.3. The SELLER agrees, declares, and undertakes to deliver the product subject to the contract complete, in accordance with the specifications specified in the order, and accompanied by warranty documents, user manuals, and any necessary information and documentation. It agrees to perform the work in accordance with the principles of honesty and integrity, free from all defects and in accordance with legal requirements and standards. It agrees to maintain and improve service quality. It agrees to exercise due care and diligence during the performance of the work, and to act with caution and foresight.

9.4. The SELLER may supply a different product of equal quality and price by informing the BUYER and obtaining their express consent before the expiration of the contractual performance obligation.

9.5. The SELLER agrees, declares, and undertakes that if the fulfillment of the ordered product or service becomes impossible and it cannot fulfill its contractual obligations, it will notify the consumer in writing within 3 days of learning of the situation and will refund the total price to the BUYER within 14 days.

9.6. The BUYER acknowledges, declares, and undertakes that it will electronically confirm this Agreement for the delivery of the contracted product. If, for any reason, the price of the contracted product is not paid and/or is cancelled in bank records, the SELLER's obligation to deliver the contracted product will terminate.

9.7. The BUYER acknowledges, declares, and undertakes that, if the relevant bank or financial institution fails to pay the SELLER the price of the contracted product due to unauthorized use of the BUYER's credit card after the product is delivered to the BUYER or the person and/or organization at the address provided by the BUYER, the BUYER will return the contracted product to the SELLER within three days, with shipping costs borne by the SELLER.

9.8. The SELLER acknowledges, declares, and undertakes that it will notify the BUYER if it is unable to deliver the contracted product within the specified time due to force majeure events, such as unforeseen circumstances beyond the parties' control, preventing and/or delaying the fulfillment of the parties' obligations. The BUYER also has the right to request from the SELLER that the order be canceled, the product subject to the contract be replaced with a comparable product, if any, and/or the delivery time be postponed until the impeding condition is resolved. If the BUYER cancels the order, for payments made by cash, the product price will be paid to the BUYER in cash and in a lump sum within 14 days. For payments made by credit card, the product price will be refunded to the relevant bank within 14 days of the BUYER's cancellation of the order. The BUYER acknowledges, declares, and undertakes that the average time it takes for the bank to reflect the amount refunded to the SELLER's credit card into the BUYER's account can be 2 to 3 weeks. Since the reflection of this amount in the BUYER's account after the refund to the bank is entirely dependent on the bank's processing process, the BUYER cannot hold the SELLER responsible for any possible delays.

9.9. The SELLER has the right to contact the BUYER for communication, marketing, notification, and other purposes via letter, email, SMS, phone calls, and other means, using the address, email address, landline and mobile phone numbers, and other contact information specified by the BUYER on the site registration form or subsequently updated by the BUYER. By accepting this agreement, the BUYER acknowledges and declares that the SELLER may engage in the aforementioned communication activities.

9.10. The BUYER will inspect the goods/services covered by this agreement before receiving them. Damaged or defective goods/services, such as those with dents, breaks, torn packaging, etc., will not be accepted from the courier company. The goods/services received will be deemed undamaged and intact. The BUYER is responsible for the careful preservation of the goods/services after delivery. If the right of withdrawal is exercised, the goods/services must not be used. The invoice must be returned.

9.11. If the BUYER and the credit card holder used during the order are not the same person, or if a security breach is detected regarding the credit card used in the order before the product is delivered to the BUYER, the SELLER may request the BUYER to provide the credit card holder's identification and contact information, a previous month's statement of the credit card used in the order, or a letter from the cardholder's bank confirming the card's ownership. The order will be frozen until the BUYER provides the requested information/documents. If the aforementioned requests are not met within 24 hours, the SELLER reserves the right to cancel the order.

9.12. The BUYER declares and undertakes that the personal and other information provided when registering on the SELLER's website is accurate and that the SELLER will compensate the SELLER immediately, in cash, and in one lump sum for any losses incurred by the SELLER due to any inaccuracies in this information upon the SELLER's first notification.

9.13. The BUYER agrees and undertakes to comply with and not violate legal regulations when using the SELLER's website. Otherwise, all legal and criminal liabilities arising will be fully and exclusively binding on the BUYER.

9.14. The BUYER may not use the SELLER's website in any way that disrupts public order, violates morality, disturbs or harasss others, for any illegal purpose, or infringes on the material or moral rights of others. Furthermore, the member may not engage in any activity (spam, viruses, Trojan horses, etc.) that prevents or obstructs others from using the services.

9.15. The SELLER's website may contain links to other websites and/or other content not under the SELLER's control and/or owned and/or operated by third parties. These links are provided for the BUYER's convenience and do not endorse any website or its operator, nor do they constitute any guarantee regarding the information contained on the linked website.

9.16. Any member who violates one or more of the provisions of this agreement shall be personally liable for such violation, both legally and criminally, and shall hold the SELLER harmless from any legal or criminal consequences of such violations. Furthermore, if the incident is brought to court due to such violation, the SELLER reserves the right to seek compensation from the member for non-compliance with the membership agreement.

10.1. If the distance contract relates to the sale of goods, the BUYER may exercise the right to reject the goods and withdraw from the contract without incurring any legal or criminal liability within 14 (fourteen) days from the date of delivery of the product to the BUYER or the person/entity at the address provided. If the product is defective or does not meet the specifications specified on www.zorludigital.com, provided that the BUYER notifies the SELLER. For distance contracts related to the provision of services, this period begins on the date the contract is signed. The right of withdrawal cannot be exercised in service contracts where the service is performed with the consumer's consent before the expiration of the right of withdrawal period. The costs arising from exercising the right of withdrawal are the responsibility of the SELLER. By accepting this contract, the BUYER acknowledges that they have been informed of their right of withdrawal.

10.2. To exercise the right of withdrawal, written notice must be sent to the SELLER by registered mail, fax, or email within 14 (fourteen) days, and the product must not have been used in accordance with the "Products for which the Right of Withdrawal Cannot Be Used" provisions of this contract. If this right is exercised,

a) The invoice for the product delivered to the third party or the BUYER (If the invoice for the product to be returned is from a corporate entity, it must be sent along with the return invoice issued by the institution. Returns of orders with invoices issued for corporate entities will not be completed unless a RETURN INVOICE is issued.)

b) The return form

c) The products to be returned must be returned complete and undamaged, including the box, packaging, and any standard accessories.

d) The SELLER is obligated to return the total price and any documents that bind the BUYER to the BUYER within 10 days of receiving the notice of withdrawal and to accept the return of the goods within 20 days.

e) If the value of the goods decreases due to a reason caused by the BUYER's fault, or if return becomes impossible, the BUYER is obligated to compensate the SELLER for losses to the extent of the BUYER's fault. The BUYER is not responsible for any changes or deterioration that occur due to improper use of the goods or product during the right of withdrawal period.

f) If the discount amount falls below the campaign limit set by the SELLER due to the exercise of the right of withdrawal, the discount amount benefited from the campaign will be canceled.

Under the Regulation, returns of underwear, swimsuits and bikini bottoms, makeup, disposable products, products prepared at the BUYER's request or clearly for their personal needs and not suitable for return are not permitted. Products that are prone to perish quickly or are likely to expire. Products that are unsuitable for return due to health and hygiene reasons if the packaging is opened by the BUYER after delivery. Products that are mixed with other products after delivery and cannot be separated by their nature. Products related to periodical publications such as newspapers and magazines, excluding those provided under subscription agreements. Services performed instantly electronically or intangible goods delivered to the consumer immediately. Audio or video recordings, books, digital content, software programs, data recording and storage devices, and computer consumables cannot be returned if the packaging has been opened by the BUYER. Furthermore, pursuant to the Regulation, it is not possible to exercise the right of withdrawal for services that began with the consumer's consent before the expiration of the right of withdrawal period.

Cosmetics and personal care products, underwear, swimsuits, bikinis, books, copyable software and programs, DVDs, VCDs, CDs, cassettes, and stationery consumables (toner, cartridges, ribbons, etc.) can be returned if their packaging is unopened, untested, undamaged, and unused.

The BUYER acknowledges, declares, and undertakes that if payment is made by credit card and the BUYER goes into default, they will pay interest and be liable to the bank in accordance with the credit card agreement between the cardholder and the bank. In such a case, the relevant bank may take legal action. BUYER may claim the costs and attorney fees incurred. Under all circumstances, if BUYER defaults on its debt, BUYER acknowledges, declares, and undertakes to pay the SELLER for any losses and damages incurred by the SELLER due to delayed payment of the debt.

Complaints and objections arising from disputes arising from this contract shall be submitted to the consumer problems arbitration committee or consumer court in the place where the consumer resides or where the consumer transaction was conducted, within the monetary limits specified in the following law. Information regarding the monetary limit is provided below:

Effective May 28, 2014:

a) In accordance with Article 68 of Law No. 6502 on Consumer Protection, disputes valued under 2,000.00 (two thousand) TL shall be referred to district consumer arbitration committees.

b) Disputes valued under 3,000.00 (three thousand) TL shall be referred to provincial consumer arbitration committees.

c) In provinces with metropolitan status, disputes valued between 2,000.00 (two thousand) TL and 3,000.00 (three thousand) TL shall be referred to provincial consumer arbitration committees.

This Agreement is made for commercial purposes.

By completing payment for an order placed through the Site, the BUYER is deemed to have accepted all the terms of this Agreement. The SELLER is obliged to make the necessary software arrangements to obtain confirmation that this agreement has been read and accepted by the BUYER on the website before the order is placed.